Warwick Hospital

Warwick Hospital 2023-02-21 Person 5 5 0

Food was offered but we (my husbands and I) declined as we were both in trauma over my accident, losing the end of my middle finger. We were treated with the kindest, caring respect, not only whilst there but also arranging my appointment with UHC pre op ward 52. I would like to mention Rosie and Anna who attended to me who were both very professional and caring and gave me first class care. This made my traumatic day so much better as I felt respected and valued. I really am so glad to be able to voice my gratitude to them, their dedication is as wonderful as they themselves are. Thank you. My finger will heal well, I only lost my fingernail but didnt need an operation. I was seen by a Dr who examined my finger, I did not catch his name, I am grateful for him being able to see me as quickly as he did knowing just how busy DRs are at weekends. Again thank you.

As someone new to the area and in somewhat of a distressed state, clearer guidance as to the entrance of/to Minors would be good. I waited in line in excruciating pain and bleeding in the A&E department to be told to walk around to Minors but once around the corner quickly got a bit disorentated as the first set of double doors are for the ambulance only entrance and in my distress didn't see and other marking for Minors. A large clear sign pointing the way at that point would have been reassuring.... But please, I am more than happy with care and practice I received at your hospital. Being from Birmingham were over crowding, long waits and exausted staff are common place it was pleasant.

Warwick Hospital 2023-02-21 Person 5 5 0

Friendly team, clean facilities, obviously a busy department but made time for each patient and listened - slick service and great team

N/a

Warwick Hospital 2023-02-21 Person 4 5 0

Amazing nurses and doctors who took fantastic care of our 11 month old. Couldn’t have asked for more, they were truly kind, compassionate and caring!

None

Warwick Hospital 2023-02-21 Person 4 5 0

Fantastic service from staff, all so lovely.

Information re op could have been uploaded to portal. But I understand you are all really busy. I was told after that I didn't need to be there so early, I had quite a long wait. I was 4th on the list and was asked to arrive at 7:30am, didn't go in till about 13:30. It's fine these things happen, surgeon was lovely and very apologetic about it.

Warwick Hospital 2023-02-21 Person 4 5 0

Everyone was caring and reassuring. The ambulance arrived in record time and the crew were very efficient and thorough. They were kind and helpful right through to admissions . There seemed to be only one doctor on duty, it was Sunday evening. He was rushed off his feet but never took a short cut to give me a thorough examination and tests.

I arrived on Sunday evening and was discharged the following morning. In all that time I only received one cup of tea and a packet of sandwiches.

Warwick Hospital 2023-02-21 Person 3 5 0

The lady that did my X-ray helped me take my necklace off & then put it back on for me.

It could have taken less than 3 hours to treat me.

Warwick Hospital 2023-02-21 Person 1 5 0

Having arrived in A&E with my 1 year old child, who had a fever of 40.9 and breathing difficulties, I was aghast to see that not only did I have to wait an hour to be triaged, but that two members of public in the custody of police, clearly time wasting and stalling getting to custody, were seen before my child. In what world does a grown adult criminal take priority over a 1 year old baby with a dangerously high fever and breathing issues take priority?! Following a long wait, we were finally seen by a doctor who neglected to look in my child’s ears, throat etc for sign of infection. We were instead monitored whilst his temperature dropped. After challenging the lack of interest in the underlying cause of the fever which had persisted for 5 days, the doctor returned and suggested it was likely due to him teething!!

Prioritise infants over convicts Provide better waiting areas for parents with children so that children aren’t sat alongside swearing convicts

Warwick Hospital 2023-02-21 Person 4 5 0

Excellent care Arrived at minor injuries at 8.15pm saw first dr at approximately 1.15am. No triage. Painkillers given then Staff very considerate.

Triage Removed cannula before I came home

Warwick Hospital 2023-02-21 Person 5 5 0

I went in to A&E with an eye problem. I was advised to go to the Minor Injuries Unit. The receptionist was kind and helpful. Within less than 5 minutes I saw a nurse and then a doctor. I was referred to UHCW, where I was seen this morning. It was all very impressive.

Nothing

Warwick Hospital 2023-02-21 Person 5 5 0

The Dr we saw was very sharp, kind and treated me as an intelligent person. She listened to my chest and said oh dear and then prescribed a nebuliser plus neb steroids, took bloods etc She was very thorough and I felt safe with her.

The triage nurse without listening to my rattly chest went entirely on my bp, oxygen and pulse rate and said we could wait for 5 hours or go home now. Thankfully I decided to stay. We were seen within half an hour by a more cautious and on the ball Dr who diagnosed a chest infection quickly. I did tell the nurse I had a history of severe asthma and pneumonia and had had 7 severe asthma attacks in a short time, had been on the nebuliser at home a lot and had taken oral steroids.